At fuji9, we understand how important your personal privacy is. Every piece of information you share with us — from your name and email address to your transaction details — is handled with full responsibility and protected using the latest security technology. This Privacy Policy clearly explains how we collect, use, store, and protect your data as a fuji9 platform member.
Six core principles that guide how we handle the personal data of every fuji9 member.
Fuji9 only collects data that is strictly necessary for specific purposes — account registration, transaction processing, and legal compliance. We do not collect information beyond what is required to operate the platform.
All data transmitted between your device and fuji9's servers is protected using 256-bit SSL encryption. Sensitive data such as banking information and passwords are stored in fully encrypted form.
Fuji9 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
We clearly inform you what data we collect, why it is collected, how long it is retained, and who may have access to it. There are no hidden processes in data management at fuji9.
You have the right to access, correct, and request deletion of your personal data at any time. fuji9 provides straightforward channels for you to manage your own personal information.
All of fuji9's data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor and update our practices in line with the latest legal developments.
To provide a secure, seamless, and personalized experience, fuji9 collects various types of information when you use our platform. This information is divided into two main categories:
Information you provide directly:
Information collected automatically:
Every piece of data we collect has a clear and lawful purpose. fuji9 uses your information for the following purposes:
| Purpose of Use | Data Involved | Legal Basis |
|---|---|---|
| Account management | Name, email, phone number | Service Agreement |
| Transaction processing | Banking details, deposit/withdrawal records | Service Agreement |
| Identity verification (KYC) | MyKad/passport, selfie, supporting documents | Legal Obligations |
| Fraud prevention | IP, activity records, transaction patterns | Legal Basis |
| Customer Support | Communication records, account information | Service Agreement |
| Marketing (with consent) | Email, phone number | Your consent |
Fuji9 enforces a strict data-sharing policy. We do not sell or disclose your personal data to third parties for commercial purposes. However, there are limited situations where sharing information is necessary and legally permitted:
All third parties we work with are bound by confidentiality and data protection agreements that require them to handle your information to the same or higher security standards as fuji9.
Fuji9 continuously invests in security infrastructure to ensure your data is always protected. The security measures we employ include:
The fuji9 platform uses cookies and similar tracking technologies to enhance the user experience and analyze platform performance. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect some features within the fuji9 platform.
As a fuji9 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request immediate correction.
You may request deletion of your personal data, subject to certain legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request restriction of your data processing under certain circumstances provided by law.
To exercise any of the above rights, please contact the fuji9 privacy team by email at [email protected]. We will process your request within 14 business days.
Fuji9 does not retain your personal data longer than necessary for the stated purposes. In general, data retention periods are as follows:
Once the designated retention period expires, your data will be securely deleted or anonymized so that it can no longer be used to identify you.
The fuji9 platform may contain links to third-party websites or services in certain contexts. Please note that fuji9's Privacy Policy applies only to the platform and services operated directly by fuji9.
Fuji9 is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of any third-party site before providing them with your personal information.
Fuji9 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.
Any material changes to this Privacy Policy will be communicated to you through the following means:
Changes will take effect 7 days after the official announcement. Continued use of the fuji9 platform after the effective date constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the fuji9 privacy team is ready to assist.
If you believe that fuji9 has failed to comply with this Privacy Policy or the provisions of Malaysia's PDPA, you also have the right to file a complaint with the Department of Personal Data Protection (JPDP) Malaysia through their official channels.